The small print
Privacy & Cookie Notice
How we collect, use and look after your personal information.
Last updated: 21 October 2026
1. Who we are
This website belongs to The Grand Africa (Pty) Ltd (registration number 2016/139917/07), trading as Grand Africa Café & Beach (“we”, “us”), a restaurant, beach and events venue in Granger Bay, Cape Town.
If you have a question about your personal information, contact our Information Officer at voice@grandafrica.com or +27 21 425 0551, or write to us at Block Yard, Haul Road (off Beach Road), Granger Bay, V&A Waterfront, Cape Town, 8001.
2. What we collect
We only collect what we need:
Forms: the details you send us in an enquiry, contact message or newsletter sign-up, such as your name, email address, phone number, event details and message.
Table bookings: these are made through Dineplan, which shares your booking details with us.
Technical data: your IP address, device and browser, the pages you visit and how you found our website, collected with cookies (see section 5).
3. Why we use it
We use your information to:
reply to your enquiries and plan your event
manage your table booking
send you our newsletter, if you signed up (you can unsubscribe at any time)
improve our website and measure our advertising
keep our website secure and meet our legal duties.
4. Who we share it with
We don’t sell your personal information. We only share it with service providers who help us run our website and business:
Our website host (Framer): runs our website and receives the forms you send.
Google: Analytics, Ads, Tag Manager, Maps and Fonts.
Meta (Facebook and Instagram): measures and shows our ads.
Searchlyhub: receives copies of enquiries and contact messages, to follow them up and see which marketing works.
Dineplan: handles our table bookings.
Our email provider: sends our emails and newsletter.
Our marketing agency: manages our advertising and tracking.
Some of these providers may store data on servers outside South Africa. We may also share information when the law requires it.
5. Cookies
Cookies are small files a website saves on your device. We use essential cookies to make our website work. Analytics and advertising cookies (Google Analytics, Google Ads and the Meta Pixel) are only used if you agree.
When you first visit, our banner asks you to choose “Accept all” or “Essential only”. You can change your choice at any time with “Cookie settings” at the bottom of every page, or with the link below.
6. How long we keep it
We keep your information only as long as we need it:
Enquiries and messages: 12 months
Event and booking records: 5 years
Google Analytics data: 14 months
Cookies: up to 2 years
After that, we delete it or make it anonymous.
7. Your rights
You have the right to:
see the personal information we hold about you
ask us to correct or delete it
object to us using it, including for marketing
complain to the Information Regulator.
To use your rights, contact our Information Officer (see section 1). We will reply within 30 days.
You can reach the Information Regulator at inforegulator.org.za, POPIAComplaints@inforegulator.org.za or 010 023 5200.
To ask for other records we hold, see our PAIA Manual.
8. Children and changes
Our website is for adults (18 and over). We don’t knowingly collect personal information from children.
We may update this notice from time to time. The date at the top shows when it last changed.